Frequently Asked Questions
Home care focuses on non-medical support — help with bathing, dressing, meals, medication reminders, light housekeeping, transportation, and companionship. Home health care refers to skilled medical services like wound care, injections, or physical therapy, usually ordered by a doctor and provided by nurses or licensed therapists. Many families use both, and we're happy to coordinate with your loved one's home health providers so care stays seamless.
As many or as few as you need. Some families schedule a few hours a week for help with errands and companionship, while others need full days, overnight coverage, or 24-hour care. We build the schedule around your loved one's needs and can adjust it as those needs change over time.
Yes. We carefully match caregivers to clients based on needs, personality, and rapport, because a good fit matters. If the match isn't right for any reason, just let us know and we'll find someone who's a better fit.
Traditional Medicare generally does not cover non-medical home care, but other options often help. Long-term care insurance, certain Medicare Advantage plans, veterans' benefits, and Medicaid programs may cover some or all of the cost depending on eligibility. We're glad to walk you through your options during a free consultation so you understand what's available to your family.
Often within a day or two, and sometimes the same day for urgent needs such as an after hospital stay, a fall, or a sudden change in health. We'll start with a quick conversation to understand the situation, then put a caregiver in place as soon as possible.
